Enhancing College and University Foodservice Management: Key Strategies for Success
July 7, 2023

In today’s fast-paced environment, effective management of college and university foodservice operations is crucial for ensuring the success of the dining program. In this blog post, we’ll explore key strategies that can help foodservice directors optimize their operations and drive success.

  1. Monitor Key Performance Indicators (KPIs)
    Tracking essential KPIs, such as food costs, labor costs, customer satisfaction, retail average check and meal plan usage, provides an overview of your operation’s performance. Regularly monitoring these metrics enables you to identify areas for improvement and make informed decisions that positively impact your bottom line.
  2. Optimize Procurement
    Gaining insights into your or your Supplier’s procurement processes is essential for optimizing your procurement practices and reducing waste. By understanding key metrics and leveraging data-driven procurement strategies, you can ensure the right products are available when needed, minimize food spoilage and increase purchasing goals (e.g. percentage of locally/regionally sourced products).
  3. Improve Food Safety and Compliance
    Maintaining compliance with food safety regulations and adhering to the highest standards in food quality and safety is paramount for any foodservice operation. Regular audits, training programs, and robust monitoring systems can help you stay on top of food safety requirements and protect your students and staff.
  4. Enhance Sustainability Practices
    Sustainability is increasingly important to customers, making it essential for foodservice operators to prioritize eco-friendly initiatives. Assessing your operation’s or your Supplier’s environmental impact and implementing sustainable practices, such as reducing energy consumption, sourcing local ingredients or eco-friendly disposables, can benefit to the University and the planet.
  5. Promote Employee Engagement and Staff Development
    A motivated and skilled workforce is critical for the success of any foodservice operation. Encourage your employees’/Supplier’s employees’ engagement by providing or ensuring opportunities for growth and development, offering regular feedback, and fostering a positive work environment.

By focusing on these key strategies, college and university foodservice directors can streamline improve overall performance of the Dining Program. For those interested in exploring innovative tools to further enhance their oversight of the Dining Program, consider scheduling a demo of the e360 DataView Dashboard.

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