While staffing shortages and lack of external support can pose significant challenges to your dining program, there are tips to overcome these resource roadblocks to create and maintain a functional dining service.
Staffing and Human Resources
The shortage of qualified staff is a persistent issue. Addressing this requires creating a compelling employee proposition that includes competitive wages, benefits, and opportunities for growth. While these are certainly appealing to new hires, it will also be important for staff retention. Additionally, in recent years, successful dining programs have begun to rely more heavily on contactless self-order kiosks, cashierless checkout options, vending options and smart markets. Mobile ordering apps like Grubhub have also gained popularity. These solutions became widespread during the height of the pandemic but have withstood the return of regular dining routine.
Professional Resources
While easier said than done, investment in professional resources is a long-term strategy that pays off. Regular training programs and certifications keep staff updated with industry trends and best practices. Partnering with professional networks and institutions can provide insights and tools necessary to navigate complexities and innovate within the dining sector. Data and technology are certainly impactful, but we also know how important connecting with others from the industry can be. We are happy to offer our consulting support through the e360 performance management component. Providing implementation and training, consultation, webinars, and a substantial research library, we are always eager to be a strong professional resource for your dining program.
What’s Next? Contact Envision360 to resource our consultant support team! We can learn much from each other through sharing experiences and insight. And by thinking outside the box amid staffing shortages coupled with investment in resources such as e360, your dining program will not only address immediate challenges but build a foundation for future growth.
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Envision360 is a subscription-based program that provides the custom tools and resources you need to measure and self-monitor your Dining Services program. If you want to learn how e360 can help optimize and improve your program, visit env360.net, email [email protected] or call us at 720.458.6480.
