What is e360?
Envision360 is a complete Dining Services Performance Management Program designed to identify and solve problems in real-time, before they impact program performance and customer satisfaction.
e360 provides insights into the performance of every operation in your program from the perspective of the operator, the administrator and the customer simultaneously through a set of simple and intuitive apps on your mobile device. Our proprietary DataView Dashboard aggregates results and offers robust reporting that supports instantaneous decision-making and, where required, corrective action. e360 also provides tools, templates and coaching in the use of performance scorecards, business reviews and more. Most importantly, our team of consultants are on call to support you in all aspects of best practice performance management.
This innovative program comprises two significant components:
e360 PERFORMANCE MEASUREMENT
The e360 Performance Measurement, the program provides custom tools and resources that help you self-monitor your dining services. e360 tracks Program Execution, Dining Experience, Customer Voice (QR Code) and Performance Indicators using a set of simple and intuitive self-performed audit tools and metrics. e360’s proprietary DataView Dashboard aggregates results and offers robust reporting that supports instantaneous decision-making and, where required, corrective action.
ENVISION STRATEGIES RESOURCES
e360 provides comprehensive performance management solutions, supporting institutions with tools and templates to innovate, align their objectives with goals and results. Our Envision Strategies consultants provide invaluable guidance through the full range of best practice services such as training, technical support and even regular engagement initiatives. As a valued member you will also benefit from professional development webinars curated by our team of experts plus access to peer roundtables where collective experience is leveraged for future success – joining an engaged community offering limitless potential.
✓ Implementation & Training
✓ Consultant Experience & Engagement
✓ Round Tables & Webinars
✓ Resource Library
OTHER CUSTOMIZED SERVICES:
The e360 subscription is flexible for your needs, including any of the customizations below, if desired.
- Additional Customer Voice Surveys (4+)
- Business Review Management & Participation
- Consultant Performed Program Execution Audits
- Enterprise Solutions
- Performance Indicator Data Entry
- Insight Surveys (Needs, Preferences, Trends, etc.)
- On-Call Consulting Support
- Performance Scorecard Customization
- Supplier Contract Support